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Privacy Policy

This Privacy Policy for Fluentfully describes how and why we might access, collect, store, use and/or process your personal information when you use our online language platform and related services, including when you:

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.Visit our Website at https://www.fluentfully.com or any website of ours that links to this privacy policy.

.Engage with us in any related ways, inclujding any sales, marketing or events.

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Questions or Concerns? 

Reading this privacy notice will help you understand your privacy rights and choices.

If you do not agree, please do not use our Services. Contact us at support@fluentfully.com for any questions.

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Key Points

What Personal Information do we process?

Personal Information provided by you.

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The personal information that we collect may include the following:

. Names

. Email Adresses

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Sensitive Information: 

We do not collect or process sensitive personal information such as racial or ethnic data, health information, or financial details.

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Information automatically collected

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Information Automatically Collected:

We automatically collect certain information when you visit our website. This information does not reveal your specific identity (such as your name or contact information) but may include:

  • Device and usage information

  • IP address

  • Browser and device characteristics

  • Operating system

  • Language preference

  • Device name

  • Country or location

  • Information about how and when you use our services

  • Other technical information

This data is primarily used for maintaining the security and functionality of our services, as well as for internal reporting purposes.

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We use cookies to improve your experience on our website. You can manage your cookie preferences or opt-out by adjusting your browser settings. 

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Cookies are small text files that are stored on your browser or device when you visit a website. They help websites function properly and provide insights into user behavior.

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We use cookies to:

  • Ensure the website functions correctly and securely

  • Improve performance and usability

  • Remember your preferences (e.g., language, device type)

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Our Wix website uses the following types of cookies:

Cookie TypePurpose

Essential Required for site functionality and security (e.g., session login, load balancing)

Functional Remembers choices like language or location

Some cookies may be placed by third-party services integrated into our site (e.g., video players, social feeds, maps).

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When you first visit our website, a cookie banner allows you to accept or reject non-essential cookies. You can change your preferences anytime by adjusting your browser settings or revisiting the cookie banner.

 

2) How do we process your information?

 

We process your personal data to respond to inquiries, improve our services, and maintain the security of our platform. The legal basis for processing your data includes your consent and our legitimate interest in providing and improving our services.

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How long do we keep your information?

We will keep your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your data by contacting us at support@fluentfully.com. However, we may retain certain information to comply with legal obligations or resolve disputes.

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 Compliance with Global Data Protection Laws

We are committed to complying with international data protection regulations, including:

  • General Data Protection Regulation (GDPR) – European Union (EU)

  • California Consumer Privacy Act (CCPA) – United States (California)

  • Brazil’s General Data Protection Law (LGPD) – Brazil

  • Australia’s Privacy Act 1988 – Australia

If you are a resident of any of the regions mentioned above, you have additional rights regarding the processing of your personal data. For example:

  • Under the GDPR: You have the right to request access to your personal data, request its deletion, and request its transfer to another service provider.

  • Under the CCPA: You have the right to request access to the personal information we’ve collected, request deletion, and opt-out of the sale of your data (if applicable).

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Australia

We collect and process your information under the obligations and conditions set by Australia's Privacy Act 1988.

If you do not wish to provide personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services in particular:

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.Respond to, or Help with your requests.

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At any time you have the right to request access to or correction of your personal information by contacting us at support@fluentfully.com

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy periodically for any changes.

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